Standard Shipping $35. Contact us for express shipping options.
For the parcels shipped to EU countries by Express, the possibility of being charged VAT is much higher than other countries, and also imposed by the customs of EU countries, that’s why we usually submit lower prices to customs in order to avoid being charged/reduce VAT. Note: 1. If you / your customers got the invoice paper in the package, please noted that the price on the invoice is the one submitted to customs, NOT the real price of the products. 2. Please DO NOT provide the invoice for local customs with the Base Cost / Retails price. 3. If there’s a tax problem, please contact us first, we’ll help provide the correct invoice for your customers, which will surely help with the tax issues
First, we agree to refund ONLY in followed situations: The product is severely damaged when received or has quality problem within 7 days, you can request for refund or replacement. The print / engraving is not the same as you / your customers ordered. Parcels missing during the delivery. If any of these 3 situations happens, you can contact our Customer Service Support here. We’ll process the refund procedure for you, after our finance department confirms the amount, they’ll transfer the refund to the account which you used to pay for this order in 1-3 working days most. Note: If the refund doesn’t reach your account over 14 days, you can contact us for a detailed refund code such as stan code.
We only accept direct bank transfers.
Our collaborated manufacturers are located in China, all your orders will be produced and shipped from China, USA and Canada to all global districts. Please contact us and choose your shipping method by Fast Delivery.
Normally, to avoid the parcels being charged additional tax or duty for customers, the prices we submit to custom are lower than the base costs you see at our shop.